MEHILÄINEN
Partnering to empower the development of customer-centric digital healthcare
Mehiläinen is on a lifelong mission. To serve its customers continuously better, it is building the best digital healthcare in the world. We have been privileged to partner with Mehiläinen on its journey towards achieving its ambitious goals by providing it with a wide range of technical expertise to strengthen its development teams.
Our Work
- Software design
- Software architecture
- Agile development
- Full stack development
- Scalability
- Integrations
- Customer experience
Technical experts and diverse development teams
Mehiläinen is also known for its customer-oriented and secure digital solutions. Throughout our long-term partnership, we have been involved in helping Mehiläinen achieve its business goals through our technical expertise. More than 200 experts work on Mehiläinen’s digital services, developing solutions every day to improve access to quality healthcare for millions of Finns. Identio’s consultants have worked as part of the development teams formed by these experts.
Through continuous digital development, Mehiläinen ensures that specialists have modern tools to manage their work and customers receive the best possible service and a user-friendly clinical pathway.
Technologies
It is important for us to have reliable partners who understand our mission and our goals. We have a strong in-house development team, but we often need spesific expertise to enrich our teams. Working with Identio has been fruitful and we have received from them no less and no more than solutions that meet our needs.
– Ossi Laukkanen, Business Unit Director, Digital Health Services, Mehiläinen
Comprehensive software development in different areas
We have worked together on upgrading and modernising systems, as well as developing new packages and features. Our collaboration has involved many critical phases for development projects, such as making technology choices and defining and developing ways of working.
Key areas of cooperation
- Customer focus and usability: development has focused strongly on clarity of customer paths and user experience.
- Scalability and integrations: services have been optimized to meet the needs of a growing number of users and take into account possible future integrations.
- Information security: the security and confidentiality of patient information is a critical foundation of Mehiläinen’s operations.
- Agility and strengthening the way teams work: efficient ways of working within the team have been at the heart of the development work.
Summary
- Modernising legacy systems, technology choices and ensuring scalability
- Planning new features and full stack development
- Developing the customer path and user experience
- Developing working methods and practices