The partnership between Identio and Visma Consulting began when Identio was just founded. In the project, which started in 2020, we have been able to work as part of the Visma team and develop electronic customer service solutions and portals for social welfare and health care organisations. We have been extensively involved in the full-stack development of the online service, and, in addition to software development, we have also provided support in areas such as software requirements specification, growing the developer culture, and improving development practices.